Chapter 8: troubleshooting tips – Neuton EM 5.1 User Manual

Page 41

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NEUTON EM 5.1 Cordless Electric Mower Safety & Operating Instructions

37

Check to make sure the safety key is properly inserted and the
indicator light is on. Check to see if the white button on the safety
key has popped up; if it has, then depress the button to reset it.

Check that the battery is installed correctly and that the battery is
fully charged. The green indicator light on the Mower should be on.
If not, replace with a fully charged battery or recharge the battery.
Check the cable to make sure it is attached and properly connected.

Check to make sure the Mower/Auxiliary Switch is set to the correct
position.

Make sure you follow the correct starting sequence of sliding the
orange start knob to the left and squeezing the orange control bar.

The blade may be obstructed. Remove the safety key and battery,
turn the Mower over, and check the blade.

Motor fails to start
when safety key is
inserted, and control
bar is depressed

Mower stops while
mowing (for reasons
other than releasing
the control bar)

Problem

Corrective Action

The battery has been completely depleted. Recharge the battery
fully or replace it with a fully charged battery.

The Mower may be overloaded. If the indicator light is out, the
circuit breaker inside the safety key has cut off power to protect the
motor. Reinsert the safety key, reset the white button, and restart
the Mower.

The grass may be too high for the cutting height. Raise the cutting
height or narrow your cutting swath and try again.
The blade, mower deck, or rear discharge plate may be clogged
with debris. Remove the safety key and battery, turn the Mower
over, and check below the deck. Clean if necessary.

The white safety button on the safety key may not be fully engaged.
Reset it and try again.

If the Mower bogs down or stalls in heavy grass:

Raise the height of Mower.

Walk more slowly.

Cut a narrower swath.

If the grass is wet, let it dry.

Chapter 8: Troubleshooting Tips

Most difficulties are easy to fix. Consult the troubleshooting table for common problems and their
solutions. If you continue to experience problems or need repairs beyond these minor adjustments,
call Country Home Products, Inc. toll free at 1-(866)-NEUTON1 (638-8661) for assistance.

WARNING! Always remove the safety key and battery before performing any
adjustments, maintenance, or repairs.

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