Nortel Networks ICS 4.1 - Manual (Page 72)

Page 66
Compact ICS 4.1 Programming Record P0906186 Issue 02
• Access Codes In this section, you can enter the access codes for Line pool, Park prefix, Extrnl code, Direct-
Dial, Auto DN, and DISA DN.
•• Line pool codes Enter a line pool access code for each line pool. A code can be one to four digits in length. A
line pool access code cannot start with the same digits as the Call Park prefix or the Direct-dial
digit, any DN (including Rec'd #s, the DISA DN, or the Auto DN), or a destination code.
•• Park prefix Select the first digit of the Call Park retrieval code.
•• Extrnl code Enter the one-digit external line access code. This code allows an M7100 telephone or a device
connected to an ATA to access external lines. The external line access code cannot be the same
as the Call Park prefix, the Direct-dial digit, or the first digit used by an internal DN.
•• Direct-dial Select the digit used to dial a Direct-dial telephone. The digit cannot be the same as the first
digit of a DN, of a line pool access code, the external line access code or the Call Park prefix.
It cannot be the first digit of a destination code.
•• Auto DN Enter the DN that a remote user can dial on an auto answer line so that the line is answered
with system dial tone. A remote user can then use the system resources allowed by the remote
access package assigned to the line. The length of the Auto DN is the same as the Rec'd #
length.The Auto DN cannot be the same as a line pool access code or a destination code.
•• DISA DN Enter the DN that a remote user can dial on an auto answer line so that the line is answered
with stuttered dial tone. A remote user must then enter a Class of Service password to gain
access to system resources. The remote access package assigned to the Class of Service
password determines which resources they can use. The length of the DISA DN is the same as
the Rec'd # length. The DISA DN cannot be the same as a line pool access code or a destination
code.
• Auto Attendant This programming section lets you access the Auto Attendant features (System Answer and
Custom Call Routing).
•• Auto Attend Set to On to make the Auto Attendant features available for use.
•• Attd Set Enter the DN of the set which will have its lines answered by System Answer. It should not be
the DN for an external ATA or the internal ATA.
•• Language Select the language used for announcements: English, French, or Spanish.
••• First Select the first language choice.
••• Second Select the second language, if applicable.
•• System Answer This feature answers external calls and places them on hold at the attendant set until the
attendant/receptionist can answer them.
••• After Select the number of rings that the caller will hear before the system answers.
••• Fax Switch Select whether the Fax detection switch is active or not with the Auto Attendant’s System Answer
feature. The default is set to Off.
•• CCR Custom Call Routing(CCR) allows calls on certain lines to be directed to groups of telephones
according to the instructions from the caller.
••• After Select the number of rings that the caller will hear before the system answers.
••• CCR lines Activate Custom Call Routing for each line.
••• CCR groups Create groups to be used with the CCR. There can be up to 9 groups made up of DNs in the
system.
•••• Show group:_ Enter the number of the first group.
••••• CCR grp 1 Assign a DN to a CCR group.
••••• Show DN:_ Enter the DN of a telephone to be assigned to this CCR group.