Test light stays amber, Lan or internet port lights not on, Troubleshooting the web configuration interface – NETGEAR KWGR614 User Manual

Page 80: Troubleshooting the web configuration interface -2

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54Mbps Wireless Router Model KWGR614 Reference Manual

6-2

Troubleshooting

v1.2, September 2006

Test Light Stays Amber

When the router is turned on, the Test light is amber and then changes to green after about 10
seconds. If the Test light stays amber, there is a fault within the router.

If the Test light is still amber 1 minute after power-on:

Cycle the power to see if the router recovers.

Clear the router’s configuration to factory defaults. This will set the router’s IP address to
www.routerlogin.net. This procedure is explained in

“Restoring the Default Configuration and

Password” on page -7

.

If the error persists, you might have a hardware problem and should contact technical support.

LAN or Internet Port Lights Not On

If either the LAN lights or Internet light do not light when the Ethernet connection is made, check
the following:

Make sure that the Ethernet cable connections are secure at the router and at the hub or
workstation.

Make sure that power is turned on to the connected hub or workstation.

Be sure you are using the correct cable.

Troubleshooting the Web Configuration Interface

If you are unable to access the router’s Web Configuration interface from a computer on your local
network, check the following:

Check the Ethernet connection between the computer and the router as described in the
previous section.

Note: When connecting the router’s Internet port to a cable or DSL modem, use the

cable that was supplied with the cable or DSL modem. This cable could be a
standard straight-through Ethernet cable or an Ethernet crossover cable.

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