Nordic Star Products 4.3A - Manual (Page 59)

Troubleshooting
XFAX - User’s Guide 4.3a 59
There is a problem when sending a fax abroad
Do you use Tele2 and dial 007 instead of 009? Ensure that the line the modem is
connected to is registered with Tele2.
Transmission of faxes is often broken off before they are finished or there are
lines missing in the middle of a fax.
This is probably a problem of flow control. Depending on the type of modem
and the serial ports in the computer, sometimes software and other times hard-
ware flow control should be used. Begin by setting up the system for XON/
XOFF. This is generally the easiest way to get started.
In order to run RTS/CTS flow control, an initiation string should be used which
sets up the modem for RTS/CTS. In addition, it is necessary that the serial port is
set up for, and can handle, RTS/CTS. This method is to be preferred but is not
supported by all serial cards.
There is a problem with sending a fax on HP-UX.
The program is compiled on a HP 9000/712 and as standard tries to set up hard-
ware flow control. This is not always so satisfactory on HP’s server machines.
Therefore you can shut off “the hardware control attempt” by adding FLOW = 0
in the configuration file.