Appendix a troubleshooting index – Nighthawk SILVER STRIKE BOWLING User Manual

Page 42

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Silver Strike Bowling™

Version 08/04

Page 40

© Copyright 2004 Incredible Technologies, Inc. All Rights Reserved. Unauthorized duplication is a violation of applicable law.

All other marks are the properties of their respective owners. All rights reserved.

APPENDIX A

Troubleshooting Index

Video Problems

Symptom

Probable Cause

Solution

I/O Board Dip Switch settings are
wrong.

Adjust Dip Switch settings to match
the resolution of the monitor you are
using. Refer to Dip Switch Settings
on page 15.

Incorrect video connection
configuration.

Be sure the video connections are
correct according to the type of
monitor you are using. Refer to
cable connection diagram - page 45.

Monitor does not have a proper
A.C. voltage input.

Verify A.C. power to the Nighthawk
Chassis. Verify monitor is working
on a known good system.

Monitor is defective.

Repair or replace.

Defective I/O board. Applies only to
systems utilizing video scaling on
the I/O board. For Low and
Medium Resolution monitors.

Repair or replace.

Check for Flash Code 1 on lighted
diode D102 of the I/O board.

Plug in the USB connection to the
I/O board to the USB. Video should
appear if scaling is used.

No picture

Nighthawk Chassis is defective

Go to Nighthawk Chassis
troubleshooting section.

Incorrect video connection
configuration.

Verify video is connected to the
system correctly. Refer to cable
connection diagram - page 45.

No picture but game sounds are
heard

Since you hear game sounds the
system is working.

Review no picture troubleshooting
section above.

I/O board Dip Switch settings are
set wrong.

Adjust Dip Switch settings to match
the resolution of the monitor you are
using. Refer to Dip Switch Settings
on page 15.

Misadjusted monitor. Analog
monitor mid. and low resolution.
Most digital monitors sync
automatically.

Adjust the horizontal and vertical
sync on the monitor. Refer to the
monitor manual.

Scrambled Picture

Incorrect video connection
configuration.

Be sure the video connections are
correct according to the type of
monitor you are using. Refer to
cable connection diagram - page 45.

Entire picture is not seen on the
screen or it does not fill the entire
screen

Misadjusted monitor.

Adjust the monitor width and height.
Use video screen adjustment in
system tests. Refer to the monitor
manual.

Bad Video connections

Verify continuity from the monitor to
the video out on the I/O board. Red,
Green, Blue video signal. Mid. and
Low resolution monitors only.

Contrast and brightness on the
monitor needs to be adjusted.

Refer to the monitor manual to make
adjustments.

Missing or washed out colors

Defective Monitor.

Verify by connecting a known good
monitor to the system.

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