Technical support form – National Instruments NI-VXI User Manual

Page 122

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Technical Support Form

Photocopy this form and update it each time you make changes to your software or hardware, and
use the completed copy of this form as a reference for your current configuration. Completing this
form accurately before contacting National Instruments for technical support helps our applications
engineers answer your questions more efficiently.

If you are using any National Instruments hardware or software products related to this problem,
include the configuration forms from their user manuals. Include additional pages if necessary.

Name __________________________________________________________________________

Title ___________________________________________________________________________

Company _______________________________________________________________________

Address ________________________________________________________________________

________________________________________________________________________________

Fax ( ____ ) _________________________ Phone ( ____ ) ___________________________

Computer brand ___________________ Model ______________ Processor ________________

Operating system (include version number) ____________________________________________

RAM _____________ MB

Display adapter ______________________________________

Mouse

____ yes

_____ no

Other adapters installed _____________________________

Hard disk capacity ________ MB

Brand ____________________________________________

Instruments used __________________________________________________________________

National Instruments hardware product model _____________________ Revision ____________

Configuration ____________________________________________________________________

National Instruments software product ___________________________ Version ____________

Configuration ____________________________________________________________________

The problem is ___________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________

List any error messages ____________________________________________________________

________________________________________________________________________________

________________________________________________________________________________

The following steps will reproduce the problem _________________________________________

________________________________________________________________________________

________________________________________________________________________________

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