The scanner function, When scanning is not performed as expected, 5the scanner function – Ricoh Printer/Scanner User Manual
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Troubleshooting
40
5
The Scanner Function
When Scanning Is Not Performed as Expected
Problems
Causes and solutions
Scanning fails to generate an
image.
The original is placed wrong side down. Place originals face
down on the exposure glass; face up in the ARDF. See p.29
“Placing Originals”.
The image is distorted or out
of position.
• The original was moved during scanning. Do not move the
original during scanning.
• The original is not flat against the exposure glass. Make sure
it is pressed flat against the exposure glass.
The scanned image is dirty.
The exposure glass or the exposure glass cover is dirty. Clean
these parts. See General Settings Guide.
The scanned image is upside
down.
The original is placed upside down. Place it in the correct orien-
tation. See p.29 “Placing Originals”.