Wayne ESP25 User Manual
Page 5
 
5
WSS10, WSS20, WSS30
www.waynepumps.com
Troubleshooting Chart - Primary Pump
Symptom
Possible Cause(s)
Corrective Action
 Pump will not 
start or run
1. Blown fuse
2. Low line voltage
3. Defective motor
4. Impeller
5. Defective switch
1. If blown, replace with proper sized fuse or reset breaker
2. If voltage is under 108 volts, check wiring size
3. Replace pump
4. If impeller will not turn, remove housing and remove blockage
5. Check / replace switch
Pump starts and 
stops too often
1. Backfl ow of water from piping
2. Incoming water is draining on 
 sensor 
face
1. Install or replace check valve
2. Position pump switch away from the inlet so switch is clear
 
from incoming water (see Figure 1)
Pump will not 
shut off or 
thermal protector 
turns off
1. Obstacle in piping
2. Low Line Voltage
3. Too many appliances on circuit
4. Dirty water sensor
5. Incoming water is draining on
 sensor 
face
6. Defective switch
1. Remove pump and clean pump and piping
2. If voltage is under 108 volts, check wiring size
3. Install pump on dedicated circuit.
 
IMPORTANT: Do not use extension cord to power pump.
4. Clean sensor face (see Figure 3)
5. Position pump switch away from the inlet so switch is clear
 
from incoming water (see Figure 1)
6. Replace switch
Pump operates 
but delivers little 
or no water
1. Plugged impeller
2. Check valve installed backwards
3. Pump airlocked
4. Low line voltage
1. Clean out impeller
2. Reverse position of check valve
3. Drill 1/8” hole in discharge line between pump and check valve
4. If voltage is under 108 volts, check wiring size
Gurgling sound 
from pump at 
end of cycle
1. Air injested into pump
2. Time required for pumping is less
 
than 4 seconds
1. Wipe off surface of sensor (see Figure 3)
2. Additional run time will not damage pump
3. For batteries with top caps that
can be removed, the electrolyte 
level should be checked and fi lled 
to manufacturer’s specifi cations. 
The charge for each cell should 
be checked with a hydrometer. A 
specifi c gravity of 1.265 indicates 
the battery is at full charge. If the 
specifi c gravity of any of the cells 
varies more than .050, the battery 
should be replaced.
NOTE: An inexpensive hydrometer 
can be purchased at an automotive 
parts dealer.
4. Inspect the terminals and clamps
for corrosion and tightness. Clean 
and tighten as required.
5. Unplug the main pump and fi ll
sump with water until back up 
pump turns on. Repeat process two 
times to be sure pump is operating 
normally.
6. If pump operates normally,
plug charger into wall outlet, 
turn on main pump. If pump 
fails to operate normally, see 
Troubleshooting guide and correct 
problem. Repeat step 5.
Maintenance - Back-up Pump 
(continued)