Repairing units - removing rivets, Consumer care program – WhisperKool XLT SERIES XLT 6000 User Manual

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XLT 020111

Repairing Units - Removing Rivets

Only a certified HVAC tech should work on the units. We do not want owners opening the units for their

own safety.
1. Unplug the WhisperKOOL unit.
2. Remove the WhisperKOOL unit from the wall mounting and set it on a sturdy workbench.
3. Drill out the rivets on the top panel that hold the case together, using a 5/32 (size) drill bit. This will

destroy the rivets.
4. Remove the top off of unit, and carefully remove the insulation (if any) from the top.
5. When replacing the panel, you can use rivets or small metal 6-32 3/8” Phillips Pan Head Screws. It is

recommended to locate any necessary parts at your local hardware store prior to the service.

Consumer Care Program

The Consumer Care Program is designed to expedite the shipment of a replacement unit to your

location quickly in order to get your cellar cooling again.

This program involves contacting our Customer Service department to purchase a replacement unit as

the quickest solution. The unit is tested in our controlled environment and is ready for immediate use.

Complete details of our program including pricing are available by contacting our Customer Service

department.

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