Xerox Phaser 3635 - Manual (Page 223)

14 Troubleshooting
Xerox Phaser 3635 User Guide 217
Error and Fault Codes
If an abnormal condition arises in the machine or an incorrect operation is
performed, a message indicating the nature of the error is displayed on the User
Interface screen.
Follow the on-screen prompts to correct the error.
If the fault persists, Power Off / Power On.
If the problem persists, call for service.
Errors & Faults Description Solution
Paper
Feeder Door Open The back cover or front covers
are not securely latched. Close the covers until they lock into
place. If fault persists, call service.
Tray Paper Low Paper supply in tray has run low
(fewer than 50 sheets). Load paper in the tray indicated by
the warning message.
Paper Empty at Tray The copy paper in the paper
tray has run out. Load paper in the tray indicated by
the warning message.
Paper Empty at Bypass
Tray The copy paper in the bypass
tray has run out. Load paper in the bypass tray.
Tray Cassette Out Paper tray is not securely
closed. Close the paper tray until it locks into
place.
Jam from Tray Copy paper has jammed in the
paper tray. Open the indicated tray and remove
the jammed paper.
Open back and front covers and
remove jam.
Duplex Jam Copy paper has jammed in the
side cover. Open the back covers and remove
the jammed paper.
Out Bin Full Output tray is more than 90%
full. Remove printed material from page
output area.
CRU
Toner Low Print Cartridge is almost empty. Open front cover. Remove Print
Cartridge and gently shake it. By
doing this, printing operations can be
temporarily resumed.
Reinstall Print Cartridge. Close front
cover. Reorder Print Cartridge.
Toner Empty Print Cartridge is empty. Open front cover.
Replace with new Print Cartridge.
Print Cartridge Not
Installed The Print Cartridge is not
installed, or is not installed
correctly. Install the Print Cartridge.
If already installed, check it has been
installed correctly.
If problem persists, call for service.