Frequently asked question (faq), Chapter 6 troubleshooting, Requently – Z-Com ZMAX-8210-I User Manual

Page 34: Sked, Uestion, Faq)

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Troubleshooting

Chapter 6 Troubleshooting

Frequently Asked Question (FAQ)

Q 1. In what way to get to know the ZMAX-8210 MAC address?

MAC Address distinguishes herself by the distinct identity among networking devices. There

are two ways available to know the address.

• In the rear of the ZMAX-8210, posted the MAC Address. Refer below.

Figure 29 ZMAX-8200 MAC Address

• Through the ZMAX-8210 web-based management, you can view the address from the Basic

Information.

Q 2. Why my PC fails to access the internet?

• Make sure your PC IP Address doesn’t clash with others’. If DHCP Server enabled, you

have to get your PC to obtain dynamic IP Address. Finally, reboot your PC.

• Make sure the ZMAX-8210 Ethernet connector has taken effect. Or change a cable to

connect your device and PC.

Q 3. Why I fail to configure my ZMAX-8210

• Make sure your device is perfectly connected to the power adapter.
• Make sure your PC IP address is consistent with device Address. For example, your PC IP

Address s 192.168.1.X, while your default device’s is 192.168.1.1.

• Restore the factory default settings and re-login your ZMAX-8210 web-based management.

Q 4. In what way to set IP Address for my PC with Windows XP/2000installed

• Go to StartÆClick control PanelÆDouble-click Network ConnectionsÆRight-click Local

Area ConnectionÆClick Properties

• Highlight Internet Protocol (TCP/IP) and click Properties.

Chapter 6

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