3Com 520 - Manual (Page 95)

LIMITED WARRANTY
HARDWARE: 3Com warrants its hardware products to be free from defects
in workmanship and materials, under normal use and service, for the
following lengths of time from the date of purchase from 3Com or its
Authorized Reseller:
Internetworking products One year
Network adapters Lifetime
Ethernet stackable hubs and
Unmanaged Ethernet fixed port repeaters Lifetime* (One year if not registered)
*Power supply and fans in these stackable
hubs and unmanaged repeaters One year
Other hardware products One year
Spare parts and spares kits 90 days
If a product does not operate as warranted during the applicable warranty
period, 3Com shall, at its option and expense, repair the defective product or
part, deliver to Customer an equivalent product or part to replace the
defective item, or refund to Customer the purchase price paid for the
defective product. All products that are replaced will become the property of
3Com. Replacement products may be new or reconditioned. Any replaced or
repaired product or part has a ninety (90) day warranty or the remainder of
the initial warranty period, whichever is longer.
3Com shall not be responsible for any software, firmware, information, or
memory data of Customer contained in, stored on, or integrated with any
products returned to 3Com pursuant to any warranty.
SOFTWARE: 3Com warrants that the software programs licensed from it will
perform in substantial conformance to the program specifications therefor
for a period of ninety (90) days from the date of purchase from 3Com or its
Authorized Reseller. 3Com warrants the magnetic media containing
software against failure during the warranty period. No updates are provided.
3Com's sole obligation hereunder shall be (at 3Com's discretion) to refund
the purchase price paid by Customer for any defective software products, or
to replace any defective media with software which substantially conforms
to 3Com's applicable published specifications. Customer assumes
responsibility for the selection of the appropriate applications program and
associated reference materials. 3Com makes no warranty that its software
products will work in combination with any hardware or applications
software products provided by third parties, that the operation of the
software products will be uninterrupted or error free, or that all defects in the
software products will be corrected. For any third party products listed in the
3Com software product documentation or specifications as being
compatible, 3Com will make reasonable efforts to provide compatibility,
except where the non-compatibility is caused by a “bug” or defect in the
third party's product.
STANDARD WARRANTY SERVICE: Standard warranty service for hardware
products may be obtained by delivering the defective product, accompanied
by a copy of the dated proof of purchase, to 3Com's Corporate Service
Center or to an Authorized 3Com Service Center during the applicable
warranty period. Standard warranty service for software products may be
obtained by telephoning 3Com's Corporate Service Center or an Authorized
3Com Service Center, within the warranty period. Products returned to
3Com's Corporate Service Center must be pre-authorized by 3Com with a
Return Material Authorization (RMA) number marked on the outside of the
package, and sent prepaid, insured, and packaged appropriately for safe
shipment. The repaired or replaced item will be shipped to Customer, at
3Com's expense, not later than thirty (30) days after receipt by 3Com.
WARRANTIES EXCLUSIVE: IF A 3COM PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY SHALL BE REPAIR,
REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM’S
OPTION. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND
ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, EITHER IN
FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON
TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE,
INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
Rc.bk : WARRANTY.FRM Page 3 Thursday, July 10, 1997 9:53 AM