Edimax Technology IC-9000 - Manual (Page 115)

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Appendix E. Trouble shooting
1. Could I adjust the effective focus of the IP Cam?
A: The effective focus of the IP Cam is from 30cm to infinity, so, in almost all
circumstances you can see the video clearly. There is no need to adjust
the effective focus.
2. What’s the viewing angle of the IP Cam?
A: The viewing angle of the IP Cam is about 60 degrees.
3. What’s the longest distance using the IP Cam to see the video?
A: When using the IP Cam to see a long-distance object, whether it’s clear or
not depends on the size of the object. Usually when your eyes can see
something clearly in that distance, the IP Cam can also see that object
clearly in about the same distance.
4. What should I do if the password is forgotten, and the ID/password
card is missing?
A: The easiest way to solve this problem is to reset the IP Cam to the factory
default. Please press the reset button on the cable of the IP Cam for more
than 4 seconds and release it. The IP Cam will then restart to the factory
default. The default administrator account is “admin”, administrator
password is empty. The default video-play password is “ipcam”. You can
adjust these account and passwords by using the browser to login into the
IP Cam and do the needed modifications.
5. I can see the video in a remote place, but the video quality is not good
and sometimes the video will disconnect and then the video will
reconnect again by itself.
A: It’s probably because the internet bandwidth (internet speed) is not big
enough. Please try to apply for a better internet connection from your
Internet Service Provider or decrease the bandwidth settings of the IP
Cam. You can adjust the bandwidth requirement of the IP Cam either from
the CamView software or login into the web configuration page of the IP
Cam to do the modification.
6. Does the IP Cam provide the recording function?
A: You can do the recording of the video/audio of the IP Cam from the
CamView software with the CamView software. You can also do the
video/audio recording to the standard NAS storage device. Another
software CamPlay is needed to playback the recorded vide/audio files.
7. Can I connect the IP camera directly to my PC/notebook with an
Ethernet cable?
A: If the IP camera is directly connected to your PC/notebook computer using
an Ethernet cable, the IP camera will automatically use an IP address
called “auto IP” with IP address 169.254.xxx.xxx. If your PC/notebook
computer is configured to DHCP, it will also use an “auto IP” address. But