AASTRA AMC+ User guide for Android EN - Manual (Page 22)

AMC+ 2.0 User Guide 8 Features of the AMC+
8.7 Out-Of-Call Features
Out-of-call features give you the possibility to use your smartphone as a full-fledged equivalent of a
desk phone. You can access the Features screen via the tool bar navigation in the home screen of the
AMC+.
8.7.1 Call Forwarding
You have the option to configure rules about when and to which destination Call Forwarding is to be
done. There are three different rules: Always, On no Reply and on Busy. A different number may be
configured for each of them.
Rules can be cancelled globally with Cancel call forwarding or switched on and off with Toggle
On/Off
.
If a call has been forwarded to your AMC+, this will be indicated by a diversion arrow in
front of the caller’s number.
8.7.2 Call Pickup
A pick-up group is a group of people who are notified if one group member receives a call, for example
a support group. If there is an inbound call for your pick-up group, the AMC+ will notify you with a
pop-up window and give you the option to pick up the call. Clicking on Call Pickup in the Features
screen also enables you to pick up the first incoming call for your pick-up group.
Pickup Groups
There might also be adjustments to be made on the AMCC and PBX-side. Please consult the
Aastra Mobile Client Controller Administrator Manual (keywords: PBX Access Codes, Pickup
Groups
).
8.7.3 Call Retrieve
This out-call feature enables you to fetch a call from the waiting loop. If this does not work as expected,
please verify that your PBX supports this feature, and contact support if the problem persists.
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