EVS IP2Archive Deep Archive Manager Version 3.0 - October 2012 User Manual - Manual (Page 80)

• 'Resources allocation trouble'
• 'Library trouble'
• 'Invalid parameters'
• 'UNKNOWN reason’
• 'Internal error'
5.10.4. Overview XenData Errors
The following XenData errors can occur:
Error Description
‘The tape for [filename] is not inserted in
the tape robot. Please insert tape
[TapeID] and retry.’ The archiving of a particular file failed
because an LTO tape is missing in the
tape library.
‘The remote storage service is not
operational at this time.’ The archive system is not operational.
‘The remote storage service encountered
a media error.’ An error occurred due to problems with
a tape cartridge.
‘The remote storage service encountered
a hardware error.’ An error occurred due to problems with
drive and tape library.
‘The remote storage service encountered
a system error.’ An error occurred due to problems with
the system.
5.10.5. Handling Errors From the Deep Archive
System
Retrying Errors
To retry a task, e.g. archiving, restoring, removing hi-res, or purging of a particular clip,
that gave an error message originating from the deep archive system, proceed as follows:
1. Click the Retry button .
A dialog box appears.
IP2Archive - User Manual - Deep Archive Manager Version 3.0
5. Archiving, Restoring and Purging Clips 73