Hotchkis 1513 Panhard Rod, 59-64 GM B-Body - Manual (Page 6)

Hotchkis Performance LLC
Return Policy & Limited Warranty
Effective September 1, 2007. This return policy and limited warranty supersedes all
previous policy and warranty statements. Policies and warranties are subject to change
without notice. Hotchkis Performance is not responsible for printing errors.
Return Policy
We want you to be completely satisfied with your Hotchkis Performance product. In case you're
not, you can exchange or return it within 30 days of the purchase date. To obtain a full refund on
unused products, excluding freight, please contact our Customer Service Department at (562)
907-7757. You will be assigned a Returned Goods Authorization Number (RGA). The package
you return must show the RGA on the outside of the package, include the original invoice and be
shipped prepaid to our facility. The product has to be unused and in its original packaging
materials and be in sellable condition. For products presenting signs of use or damage, only
warranty claims will be accepted. Exchanges or refunds made after 30 days will be subject to a
20% restocking charge. If you purchased your Hotchkis Performance product from an authorized
dealer, you are still covered by this return policy. All returns however, should be made to your
dealer, not to Hotchkis Performance directly.
Limited Warranty
Hotchkis Performance warrants its products against defects in materials and workmanship for the
term of 36 months (3 years) from the date of purchase. This Warranty only applies to the original
retail purchaser who retains ownership of the vehicle on which the product was originally
installed. If the product is determined to be defective, Hotchkis Performance will repair, replace or
refund the purchase price of the defective product at Hotchkis Performance's sole discretion,
which shall fully satisfy and discharge any and all warranty claims. Any repaired or replaced
product will be returned to the sender freight prepaid.
Exclusions from Warranty
Items offered but not manufactured by Hotchkis Performance are warranted according to the
manufacturer's terms and are not covered by this limited warranty. Hotchkis Performance shall
not be responsible for any labor, removal, installation, re-installation or maintenance costs. This
warranty does not cover the cosmetic finish or plating of any product or any normal wear and tear
to any product. In addition, this warranty does not apply to any products that have been:

Improperly installed or installed by someone other than a qualified, licensed auto
mechanic experienced in the installation and removal of suspension products;

Improperly serviced, misused, or modified, altered or subjected to abuse, negligence,
accident or collision;

Installed in any vehicle that has been modified;

Installed on any vehicle that has carried loads in excess of automobile manufacturer
suggested weight limits; or

Installed on any vehicle that has been subject to abnormal or excessive use, including
rallying, racing or racing-type activities or off-road use.
Limitation of Warranty
This limited warranty is the entire and only warranty for the products and may not be modified or
supplemented by any other person or company in any form. Any description of the products, by
anyone, is for the sole purpose of identifying them and is not part of the basis of the bargain, and
does not constitute a warranty that the products will conform to that description. The statements
of any salesperson do not constitute part of this limited warranty and cannot be relied upon as a
warranty.