Hotchkis 1813 Rear Suspension Package, Adjustable, Dual Upper, 59-64 GM B Body - Manual (Page 23)

THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. ANY IMPLIED
WARRANTIES ARE DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW. THIS
WARRANTY DOES NOT COVER CONSEQUENTIAL DAMAGES, LOSS OF TIME OR
REVENUES, INCONVENIENCE, LOSS OF USE OF THE VEHICLE, DAMAGE TO THE
VEHICLE OR COMPONENTS OF THE VEHICLE, ANY OTHER TYPE OF CONSEQUENTIAL
DAMAGES, OR OTHER INCIDENTAL OR INDIRECT DAMAGES. HOTCHKIS’ MAXIMUM
LIABILITY UNDER THIS WARRANTY SHALL IN NO EVENT EXCEED THE PURCHASE
PRICE OF THE PRODUCT. Some states do not allow limitations on how long an implied
warranty lasts or the exclusion or limitation of incidental or consequential damages and in such
states the above limitations or exclusions may not apply. This limited warranty gives the
purchaser specific legal rights and the purchaser may have other rights that may vary from state
to state.
Technical Information
Hotchkis Performance makes every effort to ensure that you are provided with the most accurate
and up-to-date technical information. However, all technical information is approximate and may
vary upon application. Additional suspension components may be needed in some applications,
depending upon the make, model, engine and chassis of the vehicle. Hotchkis Performance is not
responsible for any consequences resulting from manufacturer’s technical mid-year changes.
Hotchkis Performance products should only be installed by a qualified, licensed auto mechanic
experienced in the installation of such products.
Warranty Claim Procedure:
The answer to ALL the following questions should be YES before making a warranty
claim:

Is the product appropriate to your application?

Did you carefully and thoroughly read the instructions provided along with the
product?

Do you have the original invoice or sales receipt?

Is the return date within 36 months from the purchase date?

Are you the original purchaser?

Was the product properly installed by a qualified, licensed auto mechanic?

Has the product been installed on the original vehicle on which it was installed
at all times?

Is the product unmodified and clean?

Is the reason for return a legitimate product defect?
If the answer to all these questions is YES, please contact our Customer Service
Department at (562) 907-7757. You will be given a Returned Goods Authorization
Number (RGA) valid for 60 days. You will also be asked to ship the product prepaid to
our facility. All shipments MUST be (i) prepaid, (ii) include the original invoice or sales
receipt, (iii) show the RGA on the outside of the package and (iv) include your name,
address, make and model of the vehicle, and a brief description of the claimed defect,
including the circumstances under which the defect occurred. Warranty related inquires
should be sent to the following address:
HOTCHKIS PERFORMANCE, LLC
C/O CUSTOMER SERVICE
12035 BURKE ST. SUITE 13
SANTA FE SPRINGS, CA 90670
Hotchkis Performance will not accept product returns without the RGA number, receipt
and the information described above. C.O.D. or collect shipments will be refused. Once
the returns are received at Hotchkis Performance, we will evaluate the products, verify
the sales receipt, and investigate the warranty claim.