Cobalt Digital COMPASS 9033 Input Processing Analog to Digital Video - Manual (Page 86)

3
Troubleshooting
3-48 9033 PRODUCT MANUAL 9033-OM (V4.0)
9033 Processing Error Troubleshooting
Table 3-4 provides 9033 processing troubleshooting information. If the 9033
card exhibits any of the symptoms listed in Table 3-4, follow the
troubleshooting instructions provided.
In the majority of cases, most errors are caused by simple errors where the
9033 is not appropriately set for the type of signal being received by the card.
Note: The error indications shown below are typical for the corresponding error con-
ditions listed. Other error indications not specified here may also be displayed
on DashBoard™ and/or the 9033 card edge status indicators.
Note: Where errors are displayed on both the 9033 card and network remote con-
trols, the respective indicators and displays are individually described in this
section.
Table 3-4 Troubleshooting Processing Errors by Symptom
Symptom Error/Condition Corrective Action
• DashBoard™ shows Video
yellow icon and Input Invalid
message in 9033 Card Info
pane.
• Card edge Input Format LEDs
show continuous cycling.
No video input present Make certain intended video source is
connected to appropriate 9033 card video
input. Make certain BNC cable connections
between frame Rear I/O Module for the card
and signal source are OK.
Ancillary data (closed captioning,
timecode, Dolby
® metadata,
AFD) not transferred through
9033.
• Control(s) not enabled • Make certain respective control is set to On
or Enabled (as appropriate).
• VANC line number conflict
between two or more
ancillary data items
• Make certain each ancillary data item to be
passed is assigned a unique line number
(see Ancillary Data Line Number Locations
and Ranges on page 3-8).
• DashBoard™ shows red
Audio icon and Analog Input
Clipping message in 9033
Card Info pane.
• Card edge display shows code
E101 .
Analog peak audio input on
selected input exceeds +24
dBu level Reduce analog audio level at the source.
Note: 9033 audio gain controls cannot be used to
correct analog input overload condition.
The condition must be corrected at the
source.