SCANTECH ID (Champtek company) SIRIUS S-7030 User Manual

Page 37

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Appendices



Problem



Diagnostic Tips

31

Both the green and red LED are
burning.

The LED is blinking green+red.





The LED remains green













A bar code is read by the scanner but
not accepted by the host system.

The laser is not functioning. The laser
is defective. Contact your supplier.

The ambient temperature is too high.
Make sure the scanner has enough
air ventilation and is not placed in
direct sunlight.

The scanner is continuously seeing a
bar code. Remove all bar code labels
from the scan volume of the scanner
and try again.
The scanner cannot send the data to
the host system. There is no proper
handshaking between the scanner
and the host. Scanner buffer is full.
Make sure that all cables are
connected and your host system is
ready to receive data.

The communication cable is not
connected to the serial port of your
host system. Refer to the manual of
your host system to locate the serial
port.
The communication settings of the
host and scanner do not match.
Ensure that the setting value for both
devices are the same. For proper
adjustment values see the
Configuration Guide.
The communication cable does not
suit your host system. Contact your
supplier for the correct
communication cable.
The data format is not supported by
the software running on the host
system.

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