SCANTECH ID (Champtek company) SIRIUS S-7030 User Manual

Page 38

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32



Problem



Diagnostic Tips

Appendices

USB communication is not working

Restart the scanner by temporarily
disconnecting the scanner at the
POS/PC side. This may help the POS
system to detect the scanner. The
very first time the PC might install
some general drivers, possibly from
your computer or setup CD.
In case KB emulation is selected you
can select various „Key Board
languages‟ or the universal „Alt-input-
method‟ (=default). You may want to
try programming bar codes 3.4.11,
3.4.13 or 3.4.14 from the
Configuration Guide
In case of KB emulation in
combination with the ALT-input
method, check if Num-Lock of your
keyboard is on.
In a MS-Windows environment verify
with the device manager that a HID
(Human Interface Device) is installed
for the scanner.
Check that scanner and POS-system
or Computer have both been set for
the same USB protocol
(KB emulation, COM Port emulation
or IBM POS protocol).
See Configuration Manual Chapter
3.5 for setup codes and reset
(re-power) the scanner after making
any changes.
In case the LED is blinking red and
the scanner does not read the bar
code, it has been set for USB-COM
Port emulation mode and the host
system (application) has not (yet)
opened the COM port.

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