Alpha Technologies Continuity: 6K_10K - Manual (Page 29)

27 0170012-J0 Rev A
Problem Check Items Solution
UPS Red Fault LED
illuminates.
Er05, and
Check that the batteries are properly connected, re-charge
the batteries for 8 hours, and then check if the UPS backs
up normally. If necessary, contact your local dealer for
assistance.
Er06, Er10, Er12, Er28,
If the CB3 is tripped, switch off the UPS completely. Keep the
CAM switch at the INV position and then press CB3. Remove
one non-critical UPS output load. If the coating of the AC
power cord is damaged, replace it with a new one.
EPO Remove the short circuit that occurred at the EPO terminal.
Er11, Er33 Remove objects that block the ventilation holes.
Er14
Check that the cooling fans on the rear panel are working
normally.
Er15
Make sure the UPS is in the normal mode. If it is running in
the CVCF mode, switch the UPS off and then on again.
Er16, Er27
All of the settings except the ID Number must be the same in
the parallel UPS. Refer to chapter 3.5.5 to reset the values.
Er21 Reconnect the RJ-45 wire or set the UPS to ID=1.
Er24
When the UPS is on the CVCF mode, do not activate the
bypass input. Switch off the UPS, bypass the input, and re-
start the UPS.
Other error codes Consult your local dealer for assistance.
UPS fails to provide
battery backup or
the back up time is
shorter than its design
performance.
If the backup time remains non-satisfactory after 4 hours of
charging, contact your local dealer for battery replacements.
UPS locks itself and
cannot be turned off.
Refer to chapter 3.5.6 to troubleshoot the problem. If
necessary, contact your local dealer for assistance.
4. Troubleshooting Guide
Check the following if the UPS malfunctions during operation:
• Are the input and output cables correctly connected?
• Is the utility input voltage within the allowable limits?
If the problems or symptoms persist, follow the instructions in the table below. If necessary, contact your
local distributor for help.