Warranty & services information – Analog Way Octo Value User Manual

Page 56

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WARRANTY & SERVICES INFORMATION

All

Analog Way

products have a 3 years warranty on parts and labor, back to factory, but do not include faults resulting

from user negligence, special modifications, electrical surges, abuse (drop/crush), and/or other unusual damage.

In the unlikely event that a product is required to return for repair, please call the regional Maintenance center / Customer

Service, and ask to receive a Return Material Authorization number (RMA). Three regional maintenance centers are

available depending on your location. See map below for information on which regional maintenance center you depend

on.

RMA Conditions :

1. Prior to returning any item, you must receive a Return Material Authorization (RMA) number.

2. All RMA numbers must appear on the return-shipping label.

3. All shipping and insurance charges on all RMAs must be prepaid by the customer.

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ANALOG WAY LIMITED WARRANTY

SERVICES AND RMA

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