Nova-Tech IHS 2a - Manual (Page 22)

8.0 TROUBLE SHOOTING
8.1 ERROR MESSAGES
If an error message is shown, repeat the step that caused the message. If the error
message is still shown then contact your dealer for support.
ERROR
CODE DESCRIPTION POSSIBLE CAUSES
SOLUTIONS
Err 4
Initial Zero is greater
than allowed (4% of
maximum capacity)
when power is turned
on or when the [Tare]
key is pressed. Weight on the pan when
turning on. Excessive weight on
the pan when zeroing the
balance.
Improper calibration of the
balance.
Damaged load cell.
Damaged Electronics. Remove the transit screw
make sure the pan is fitted
correctly.
Make sure the calibration
weight is in its off position.
Remove any weight from
the stainless steel pan.
Try recalibrating.
Err 5
Keyboard Error. Improper operation of the
balance. Turn the balance off and
back on again.
Err 6
A/D count is not
correct when turning
the scale on. Load cell damaged.
Electronics damaged. Remove any weight from
the stainless steel pan and
turn the balance off and
back on again. Try
calibrating the balance.
Err 9
A/D count is not
stable when turning
the scale on. Load cell damage.
Something touching the pan.
Air movement, vibration or
instability. There may be movement,
vibration or dirt on scale
during turning on. Make
sure there is nothing
touching the pan. Make
sure the internal weight is
in the off position. Make
sure the balance is level.
Try recalibrating.
Low Battery indicator. Internal battery may be flat. Charge the battery or
replace internal
rechargeable battery.
Unstable – balance
cannot get a stable
reading. Possible damage to the
mechanics / Loadcell. Make sure the balance is
on a flat surface and away
from vibration. Make sure
the calibration weight is in
its off position.
Red Light
on front
panel Low Battery indicator. Internal battery may be flat. Charge the battery or
replace internal
rechargeable battery.
No Power when
turning on. Internal battery may be flat. Charge the battery or
replace internal
rechargeable battery.
22 | P a g e © Adam Equipment Company 2008