Pach and Company AeGIS 7000P Series Manual - Manual (Page 9)

AeGIS 7000P Page 9
o Pach and Company reserves the right to replace a warranted product with a like product of
equal value in the event original system cannot be repaired.
o Distributors and/or Dealer-Installer must first obtain a Return Merchandise Authorization (RMA)
number from Pach and Company Technical Department before returning any product to factory
for repair, whether under warranty or not. No returns accepted without RMA.
o Return Merchandise Authorization (RMA) numbers will not be issued to the end-user
consumers. Consumers must contact their selling dealer-installer for any/all warranty issues.
o Distributor and/or Dealer-Installer are responsible for all shipping charges, incl. freight and
insurance fees, for products shipped to Pach and Company repair center.
o Pach and Company warranty does not guarantee any product to be free of operation error or
service interruption in any way during the course of daily product operation.
o Pach and Company is not responsible for time, travel, and/or labor costs of any distributor
and/or dealer-installer, including but not limited to, any expenses to install, uninstall or reinstall
hardware/software/firmware related to warranty issues, product enhancements, or product
failures.
AeGIS Non-warranty repair limited warranty
Non-warranty repair policy
Pach and Company warrants repairs to be free of defects in material or workmanship for a period of
three (3) months from the date of repair and invoice. This warranty extends only to wholesale
customers who buy direct from Pach and Company or through Pach and Company’s normal distribution
channels. Consumers must obtain warranty information from the selling dealer and/or installer as to the
nature of the dealer’s warranty, if any. All contact to Pach and Company from the end user consumer
will be referred to the consumer’s selling dealer and/or installer.
This Pach and Company Limited Warranty is in lieu of all other warranties express or implied and all
Pach and Company warranties are subject, but not limited, to the following conditions.
o The products must be properly re-installed as specified; and maintained or used as intended.
o Cause of repaired product failure is not due to vandalism or malicious mischief, improper
installation, abnormal physical or electrical stress, lightning, power surges, misuse, negligence,
accidents, or Natural disasters.
o Warranty is immediately null and void if the product has been altered, repaired, or modified
without express written authorization from Pach and Company Technical Department, with such
authorization given only to manufacturer approved dealer/installers.
o Under no circumstances will Pach and Company honor warranty of any product found to have
been altered, repaired, and/or modified by the end-user consumer.
o Pach and Company reserves the right to replace a previously repaired product with a like
product of equal value in the event of repair failure, provided repair failure occurs within the
specified warranty period.
o Distributors and/or Dealer-Installer must first obtain a Return Merchandise Authorization (RMA)
number from Pach and Company Technical Department before returning any product to factory
for non-warranty repair. No repair returns accepted without RMA.
o Return Merchandise Authorization (RMA) numbers will not be issued to the end-user
consumers. Consumers must contact their selling dealer-installer for any/all warranty issues.
o Distributor and/or Dealer-Installer are responsible for all shipping charges, incl. freight and