E-Mon E10-2277200JKIT - Manual (Page 25)

CLASS 1000 METER
25 62-0388-01
8.0 TROUBLESHOOTING GUIDE
The Class 1000 kWh/single phase meter is calibrated and tested at the factory before
being packaged and shipped. If installed properly and in accordance with these
installation instructions, your Class 1000 meter should provide years of trouble free
service. If the meter should not function, the following guide will assist in
troubleshooting the installation.
Problem Procedure to follow:
1. Display window is blank.
a. Check wiring to voltage terminals.
b. Check circuit breakers or fuses.
c. Verify that the power is turned on.
d. Test source for correct voltage.
2. Display reading all zeros (00000000).
a. Determine if load is sufficient to update the display.
b. Check RESET button to ensure there are no wires or other objects pressing
against it when the door is closed.
c. Check the current sensors for installation and polarity.
d. Be sure the current and voltage inputs have the proper phase relationship.
e. Check wiring to voltage terminals.
f. Check circuit breaker or fuses.
g. Test source for correct voltage.
3. Display reads only a fraction of consumption.
a. Check the supply voltage to be sure consumption that it is on continuously
24 hrs/day.
b. Check the current sensors for installation and polarity.
c. Check sensor wiring to the terminal strip in meter (color coding B & W.)
NOTE: If you still need assistance after performing the above troubleshooting proce-
dures, do not remove the unit. Before removing the unit, contact E-Mon’s
technical support department at (800) 334-3666, our support experts will
assist you in detailed troubleshooting of the meter installation and assist you
in getting the unit operating correctly