Finish Thompson VKC 11 SERIES - Manual (Page 6)

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Toll Free Technical Service 800-888-3743
Part Number J103243, Rev. 7
Literature I.D. Number FT98-702H, 0622/06
Finish Thompson, Inc (manufacturer) warrants this product to
be free of defects in materials and workmanship for a period of
one year from date of purchase by original purchaser. If a
warranted defect, which is determined by manufacturer’s
inspection, occurs within this period, it will be repaired or replaced
at the manufacturer’s option, provided (1) the product is submitted
with proof of purchase date and (2) transportation charges are
prepaid to the manufacturer. Liability under this warranty is
expressly limited to repairing or replacing the product or parts
thereof and is in lieu of any other warranties, either expressed or
implied. This warranty does apply only to normal wear of the
product or components. This warranty does not apply to products
or parts broken due to, in whole or in part, accident, overload,
abuse, chemical attack, tampering, or alteration. The manufacturer
accepts no responsibility for product damage or personal injuries
sustained when the product is modified in any way. If this
warranty does not apply, the purchaser shall bear all cost for
labor, material and transportation.
Manufacturer shall not be liable for incidental or consequential
damages including, but not limited to, process down time,
transportation costs, costs associated with replacement or
substitution products, labor costs, product installation or
removal costs, or loss of profit. In any and all events,
manufacturer’s liability shall not exceed the purchase price of
the product and/or accessories.
Call our toll free Technical Service Hot Line, 1-800-888-3743, if you
have any questions regarding product operation or repair.
ORDERING SPARE PARTS
Spare parts can be ordered from your local distributor. Always
refer to pump model number to avoid error.
OTHER FINISH THOMPSON PRODUCTS
Drum Transfer Pumps capable of flows to 40 gpm, discharge head
to 80 feet and viscosities to 100,000 cP.
Portable Mixers for turbine mixing and blending in 316 SS.
Centrifugal Pumps in polypropylene, PVDF, 316 SS, and cast
iron (ANSI dimensional) are offered in magnetic drive sealless or
mechanical seal models.
WARRANTY TROUBLESHOOTING
NO DISCHARGE
1. Pump not primed.
2. Air lock in pump.
3. Discharge head too high.
4. Closed valve.
5. Viscosity or specific gravity too high (magnets uncoupled).
INSUFFICIENT DISCHARGE
1. Discharge head higher than anticipated.
2. Clogged suction line, foot valve or crimp in hose.
3. Foot valve too small.
4. Foot valve or suction opening not submerged enough.
5. Incorrect pump rotation.
INSUFFICIENT PRESSURE
1. Air or gasses in liquid.
2. Impeller diameter too small.
3. Discharge head higher than anticipated.
4. Incorrect pump rotation.
LOSS OF PRIME
1. Leaking discharge line.
2. Suction lift too high or insufficient NPSHA. Should be 2 feet
above NPSHR.
3. Air or gasses in liquid.
4. Foreign matter in impeller.
5. Leaking valve.
6. Malfunctioning level sensor or control.
EXCESSIVE POWER CONSUMPTION
1. System head is lower than ratings. Pumps too much liquid.
2. Specific gravity or viscosity of liquid being pumped is too
high or higher than defined in application.
3. Binding pump parts.
VIBRATION/NOISE
1. Excess bearing wear.
2. Drive magnet uncoupled.
3. Loose magnet.
4. Pump cavitating.
5. Motor or piping not properly secured.
6. Foreign object in impeller.
7. Set screws on motor shaft coupling loose.