Yokogawa Data Logging Software GA10 User Manual

Page 86

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7-2

IM 04L65B01-01EN

Chapter 7 Troubleshooting

Code Message

Description and Solution

E3004 Unable to connect to the server.

Check for problems in the communication path to the server.

E3005 The user name already exists, the user can not be

registed.

A user with the same name is already registered. Check the user

name, and register with a different name.

E3006 The password is incorrect.

The password that you entered for changing the password is incorrect.

Check the current password, and re-enter it.

E3007 Please enter at least four characters for the password. Enter 4 to 30 characters for the password.

E3008 The new password and the comfirmed password does

not match.

Enter the new password and confirmation password so that they

match.

E3009 You can not delete the logged user.

Delete the user after the relevant user logs out.

E3010 Users to change is logged into the server. The basic

information can not be changed.

Modify the basic information after the relevant user logs out.

E3011 User to be initialized is logged in to the server, user

can not be initialized.

Initialize the user after the relevant user logs out.

E3012 The maximum number of logins has been reached, the

user can not log in.

Delete registered users first, and then register additional users.

E3013 Since the Project name you entered already exists, the

project can not be created.

A project with the same name is already registered. Check the project

name, and register with a different name.

E3014 Since the Project name you entered already exists,

you can not change it.

A project with the same name is already being used. Check the project

name, and change to a different name.

E3015 The Project which is opening, can not be deleted.

Delete the project after closing the relevant project.

E3016 The Project which is running, can not be deleted.

Delete the project after stopping the relevant project.

E3017 The maximum number of registered devices has been

reached ,the device cannot be registered.

Delete any of the devices registered in the server first, and then

register the new device.

E3018 The equipment in use can not to be removed.

The device that you want to delete is being used in a project. Check

that the device is not being used in another project. Delete the device

from the Devices List on the Device Setting Page of other projects, and

then delete the device.

E3019 Original owner is opening projects, you cannot change

the owner.

When the administrator tried to change the owner of a project, the

current owner had the project opened. Change the owner after the

current owner closes the project.

E3020 Server can not receive device information.

Check the information for accessing the device and the communication

path between the server and device.

E3021 Fail to create record folder.

The specified drive does not exist. Change the data file save

destination folder.

E3022 Failed to start Universal Viewer.

Check whether Universal Viewer is installed in the PC.

E3023 An error occurred while reading the file.

Failed to load the file when importing a project or tag information.

Check that the file for importing is correct.

E3024 An error occurred while writing the file.

Check that the export destination folder is not set to read-only and that

there is enough free disk space.

E3025 User manual does not excit in the specified location. Place the PDF manuals in the client installation folder.

E3026 Failed to start Adobe Reader.

Check whether Adobe Reader is installed and the version.

E3027 Simultaneous running projects has reached the

maximum number, failed to start monitoring.

The number of running projects in the server has reached the

maximum number. Stop data collection in other projects.

E3028 Because the maximum concurrent number of

connected devices is reached, collecting cannot start.

Data collection cannot be started because the maximum device

connections will be exceeded. Stop data collection in other projects or

change the data collection device.

E3029 Because the maximum device number that can be

registered is reached, the Project can not be created.

Delete any of the registered projects first, and then register the new

project.

E3030 Because the maximum number of open projects is

reached, the project cannot be opened.

The number of projects that the client has opened has reached the

maximum number. Close any of the opened projects.

E3031 Failed to delete data file.

Another client may be using the data file that you want to delete.

E3032 Failed to open data files.

Update the information on the Data files Page, and check that the

relevant data file exists.

E3033 Fail to launch web browser.

A Web browser may not be installed.

E3034 Operation failed because there is no right to access

Project.

Ask the project owner to grant project access privileges.

E3035 Operation failed because the target user does not

exist.

The user may already have been deleted. Update the information on

the User Management Page, and check whether the user exists.

E3036 Fail to import project because registed devices reach

the maximum number.

Delete unneeded devices from the Registered Devices List.

E3037 Project is closed, because Project lock status is

released forcibly.

To use the project, open it again.

E3038 Operation failed because the project is locked by

another user.

Use the project after the project is unlocked.

E3039 Specified new owner does not exist, you can not

change the owner.

The user may already have been deleted. Set the new owner to an

existing user.

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