Boltek Lightning/2000 - Manual (Page 224)

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Aside from a reasonable antenna height, the antenna needs to
be placed as far away from large metal objects as possible.
Small bits of metal (such as the small nails used to attach
shingles to the roof) have almost no effect on the detection of
lightning by your detector.
Troubleshooting
If you need to contact technical support, please provide
basic information such as the type of lightning detection
hardware you are using, the version numbers in the
Lightning/2000 About box (choose Help | About…
from the main menu), and the operating system of your
computer.
If the system doesn’t seem to be detecting anything, check the
hardware settings (choose Options | Hardware… from the
main menu). Ensure that the correct type of hardware is
selected and enabled.
If you suspect a problem with the lightning detection
hardware, the first thing to check is the antenna and the cable
that connects it to the lightning detector. The Boltek antenna
is somewhat prone to failure as it ages, and is the most likely
source of a hardware problem.
One telltale sign of a problem with the antenna is an unusual
pattern of flashes in the Raw Lightning Data window. To
access this view, right-click in the Real-time Lightning window
and uncheck the Real-time Lightning Properties | Real-
time lightning option on the popup menu.
An unusual pattern of strokes could mean that strokes are
only drawn in a perfectly straight line, or that all strokes are
displayed the exact same distance from the center of the