Canon imagePROGRAF iPF9400S - Manual (Page 112)

Cause Corrective Action
You are printing on heavyweight paper or
paper that curls or wrinkles easily after
absorbing ink. When printing on Canon Heavyweight Coated Paper or other paper-based media, choose a
VacuumStrngth setting of Strong or Strongest in the Control Panel menu. If rubbing still
occurs, in the Control Panel menu, use a higher Head Height setting.
(See "Adjusting the Vacuum Strength (VacuumStrngth).")
→User's Guide
(See "Troubleshooting Paper Abrasion and Blurry Images (Head Height).") →User's Guide
When printing on CAD Tracing Paper or other film-based media, choose a VacuumStrngth
setting of Standard, Strong, or Strongest in the Control Panel menu. If rubbing still occurs,
in the Control Panel menu, use a higher Head Height setting.
(See "Adjusting the Vacuum Strength (VacuumStrngth).")
→User's Guide
(See "Troubleshooting Paper Abrasion and Blurry Images (Head Height).") →User's Guide
The Ejection Guide is soiled. Clean the Ejection Guide.
(See "Cleaning the Printer Exterior.")
→User's Guide
The surface of the paper is dirty The surface of the paper is dirty
Cause Corrective Action
The Paper Retainer is soiled. Clean the Paper Retainer.
(See "Cleaning Inside the Top Cover.")
→P.53
You are using a paper that does
not dry easily. In the Control Panel menu, set Roll DryingTime to at least 1 min.
(See "Menu Settings.")
→User's Guide
When paper that does not dry easily is used for printing, it may curl during printing and touch the Out-
put Tray.
In this case, in the Control Panel menu, complete the settings for Dry time and Area in Scan Wait
Time.
However, note that printing will now take longer.
(See "Menu Settings.")
→User's Guide
The back side of the paper is dirty The back side of the paper is dirty
Cause Corrective Action
The Platen has become dirty after borderless print-
ing or printing on small paper. Open the Top Cover and clean the Platen.
(See "Cleaning Inside the Top Cover.")
→P.53
In the Control Panel menu, set CarriageScanWdth to Fixed.
(See "Menu Settings.")
→User's Guide
The Platen has become soiled because you have
set Width Detection to Off in the Control Panel
menu. Set Width Detection to On in the Control Panel menu, and then open the Top Cov-
er and clean the Platen.
(See "Cleaning Inside the Top Cover.")
→P.53
Open the Top Cover and clean the Platen. After this, manually advance the roll onto
the Platen before printing.
(See "Cleaning Inside the Top Cover.")
→P.53
(See "Feeding Roll Paper Manually.") →User's Guide
The Platen suction is too strong. In the Control Panel menu, reduce the level of VacuumStrngth.
(See "Adjusting the Vacuum Strength (VacuumStrngth).")
→User's Guide
"BordlessOversize" is set to Standard in the Con-
trol Panel menu. Set "BordlessOversize" to "Little" in the Control Panel menu.
(See "Menu Settings.")
→User's Guide
The surface of the paper is dirty iPF9400S
Basic Guide
Troubleshooting
Problems with the printing quality
112