Images are printed crooked, Documents are printed in monochrome, Line thickness is not uniform – Canon imagePROGRAF iPF9400S User Manual

Page 119

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Cause

Corrective Action

The type of paper specified in the printer driv-
er does not match the type loaded in the
printer.

2.

Change the type of paper in the printer driver and try printing again.

Images are printed crooked

Images are printed crooked

Cause

Corrective Action

In the Control Panel menu, Skew Check Lv. is set to Loose or
Off.

In the Control Panel menu, set Skew Check Lv. to Standard.
(See "Menu Settings.")

→User's Guide

In the Control Panel menu, Width Detection is set to Off.

Set Width Detection to On in the Control Panel menu.
(See "Menu Settings.")

→User's Guide

Roll paper is loaded askew.

If there is a gap between the roll paper and roll holder, reload the roll.
(See "Attaching the Roll Holder to Rolls.")

→P.9

(See "Loading Rolls in the Printer.")

→P.11

Documents are printed in monochrome

Documents are printed in monochrome

Cause

Corrective Action

In the Advanced Settings of the printer driver,
Monochrome or Monochrome (Photo), is
specified in Color Mode.

In the Advanced Settings of the printer driver, specify Color in Color Mode and
try printing again.

The Printhead nozzles are clogged.

Print a test pattern to check the color ink nozzles and see if they are clogged.
Checking for Nozzle Clogging

→User's Guide

Line thickness is not uniform

Line thickness is not uniform

Cause

Corrective Action

In the Special Settings dialog box of
the Windows printer driver, Fast
Graphic Process
is selected.

Access the printer driver Properties dialog box from Print in the File menu of the source applica-
tion, and follow these steps to print.

1.

Clear the option Open Preview When Print Job Starts on the Main sheet.

2.

Clear the option Page Layout on the Layout sheet.

3.

Click the Special Settings button on the Layout sheet to display the Special Settings dialog
box, and then clear the option Fast Graphic Process.

The blue Switch on the platen is set
incorrectly.

Move the Switch numbered corresponding to the size of paper for printing opposite to the ● posi-
tion.
(See "Setting the Blue Switch on the Platen.")

→P.115

The type of paper specified in the
printer driver does not match the type
loaded in the printer.

Load paper of the same type as you have specified in the printer driver.
(See "Loading Rolls in the Printer.")

→P.11

(See "Loading Sheets in the Printer.")

→P.18

Make sure the same type of paper is specified in the printer driver as you have loaded in the print-
er.

1.

Press the Stop button and stop printing.

2.

Change the type of paper in the printer driver and try printing again.

Incorrect Printhead alignment value.

When printing fine lines or text at high precision on glossy or semi-glossy photo or proofing paper,
set the optimal Printhead height before aligning the printhead.
(See "Printing Fine Lines/Text or Photos at Higher Precision.")

→User's Guide

In the Control Panel menu, use a lower Head Height setting.
(See "Troubleshooting Paper Abrasion and Blurry Images (Head Height).")

→User's Guide

Depending on the type of paper, the
thickness of printed lines may be no-
ticeably inconsistent.

Specify Proof in Print Priority in the printer driver.
(See "Giving Priority to Particular Graphic Elements and Colors for Printing.")

→User's Guide

iPF9400S

Images are printed crooked

Basic Guide

Troubleshooting

Problems with the printing quality

119

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