Frequently asked questions, Frequently asked questions 58 – Actiontec electronic GT701 User Manual

Page 61

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58

Actiontec USB/Ethernet DSL Modem User Manual

59

Chapter 7 Troubleshooting

Connection to the Internet
To verify the Modem’s connection to the Internet, open a Web browser. In the
“Address” text box, type

192.168.0.1

and click Go. The Modem’s Web

Configurator Main Menu appears. Select Status, and once the “Status” screen
appears, verify that “Connected” is displayed in the “

WAN

” section of the screen.

If not, power cycle the Modem by unplugging and then replugging the Power
cord. After power cycling the Modem, check the connection status again. If still
disconnected, go to the Main Menu, select Setup, and go through a Basic Setup
procedure, making sure to enter all correct selections and/or entries for the con-
nection. After saving all settings and restarting the Modem, check the connec-
tion status again. If still disconnected, unplug the Modem’s Power cord and leave
it unplugged for at least

10

minutes. Replug the Power cord, restart the Modem,

and check the connection again.

Frequently Asked Questions

This section contains a list of questions concerning the Modem, and answers to
the questions.

General

I have run out of Ethernet ports on my Modem. How do I add more
computers?
Plugging in an Ethernet hub or switch can expand the number of ports on the
Modem. Connect a standard Ethernet cable from the “Uplink” port of the new
hub or switch to the Ethernet port on the Modem, then connect additional
computers to the Ethernet hub or switch.

Which protocols does the Modem support?
The internal

LAN

connections support multiple protocols (e.g.

TCP

/

IP

, Net

BEUI

,

IPX

/

SPX

, and AppleTalk). The External

WAN

connection supports only

TCP

/

IP

.

Which connection speeds does the Modem support?
The

LAN

connections on the Modem support

10/100

Mbps. The

WAN

connec-

tion supports

8

Mbps because of the physical restrictions placed on broadband

connections.

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