Virtual service creation – HP Matrix Operating Environment Software User Manual

Page 200

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available targets to provision the service. Check if the targets in

the selected pools are in maintenance.

• Unable to allocate servers and networks in the same Virtual Connect

Domain Group. Either more available servers are required, or could

not match existing servers against memory size, disk space and

processor count requirements.

Matrix infrastructure orchestration's Resource Manager has marked servers as “invalid” during
resource discovery because of a communication error between logical server management and
OA.

Possible cause

Check the status of server blades within the enclosures.

Action

1. In the infrastructure orchestration console, select the Servers tab and look at the Enclosures

column. This identifies the C-Class enclosures within the environment.

2. Find each enclosure in the Systems Insight Manager All Enclosures collection. The page for each

enclosure includes a link to the Onboard Administrator (OA).

3. Login to the OA; under Enclosure Information, click Device Bays and resolve any status errors

or warnings.

TIP:

In some cases, status errors may be cleared by a reset of the active OA.

Create request fails, but the service is still listed in the Service tab in “Reserved” state, and no
resources are allocated

A Create request fails, but the service is still listed in the Service tab in “Reserved” state, and no
resources are allocated.

Issue

A data migration attempt occurred while the Create request was waiting for approval.

Possible cause

Do not attempt data migration when a service request is waiting for approval. Either approve or
reject the Create request and allow the request to complete before migrating data.

Action

Virtual service creation

Password is blank for Windows 2008 R2 and later provisioned VMs

If a VM is provisioned with Windows 2008 R2 OS or above from infrastructure orchestration without
setting any password in the Sysprep file, the following occurs:

Issue

• VM deployed on ESX and ESXi hosts boot up and can be logged in with a blank password.
• VM deployed on Hyper-V boot up to prompt the user to set a password.

Microsoft removed the option “password never expires” in Windows 2008 R2 and later (as part
of Sysprep).

Possible cause

VMware overrides the option “prompt for a password on the next boot.”

Action

• Specify an explicit password in the Sysprep.ini file for any deployment of a VM that has a

Windows 2008 R2 or later operating system. The password can be in either cleartext or encrypted
format. Or,

• Specify an empty string “” password in the Sysprep.ini file, which results in the “prompt for

a password on the next boot” from VMware.

Error deploying logical server: Copy virtual machine failed: Unable to access file
vmware-template-name.vmdk

Error deploying logical server from <vm-hostname>_ls realized by

vm://<vmhost-ip>/vmfs/volumes/...<vm-hostnames>.vmx/. Copy virtual

Failure message

machine failed: Unable to access file

[inactive-datastore-name]vmware-template-name/vmware-template-name.vmdk.

200 Troubleshooting

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