Unable to add servers in a scvmm service – HP Matrix Operating Environment Software User Manual

Page 208

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Task for logical server has failed: Service console load average on the source server is greater
than the threshold value

Task for logical server <ls name> has failed. Failure: Service console

load average on the source server is greater than the threshold value.

Retry the operation later.

Failure message

The load average on the source or target VM Host may be too high. Verify this issue by examining
the Insight Control virtual machine management log file at: ..\Program Files\HP\Virtual
Machine Management\log\hpvmmsvc.log

. Look for logging messages similar to the following:

Possible cause

• 2009/07/29 08:31:02 | INFO - Source server 16.92.61.30 load average

for 5 Minute -> 1.85

• 2009/07/29 08:31:02 | INFO - Source server 16.92.61.30 load average

for 15 Minute -> 2.27

• 2009/07/29 08:31:02 | WARN - Source server 16.92.61.30 load average

exceeded the threshold

These logging messages indicate that the VM Host identified with the “Source server” tag exceeded
the allowable threshold and the VM deployment failed.

The memory and CPU shares that are allocated to the VMware Service Console may be increased
to obtain better performance on the VM Host. For more information, see

“Increasing VMware

Service console memory and CPU shares” (page 241)

.

Action

Storage pool entries defined in Matrix OE are not shown in the infrastructure orchestration console
Storage tab

Storage Pool Entries defined in Matrix OE may not be shown in the infrastructure orchestration
console Storage tab.

Issue

Possible cause

• The infrastructure orchestration console's Storage page has not been refreshed since changes

are made in the Matrix OE Manage Storage Pool page.

• The storage pool entry is filtered out because it is invalid for infrastructure orchestration to use.

Action

• Refresh the infrastructure orchestration Storage page.
• Verify the storage pool entry in the Matrix OE Manage Storage Pool page to make it valid for

infrastructure orchestration to use:

Ensure the Storage Entry Operating System is correctly specified.

Ensure the WWN is correctly specified.

Ensure the LUN is correctly specified.

Refresh the infrastructure orchestration Storage page.

Unable to add servers in a SCVMM service

Running an IO Service request that deploys an SCVMM template fails with the following error: VM
Deploy Template failed. Caused by: Failed to deploy VMTemplate for SCVMM:

Issue

<IP Address> The VM file <VMNAME> is already in use by another VM. (Error

208 Troubleshooting

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