Service deletion, Physical service deletion, A delete request failed – HP Matrix Operating Environment Software User Manual

Page 212

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Service deletion

Physical service deletion

Matrix infrastructure orchestration Delete Service request leaves “clean-me” logical servers

Matrix infrastructure orchestration Delete Service request leaves “clean-me” logical servers

Issue

If using Insight Control server deployment, the job “Erase ProLiant ML/DL/BL Array
Configuration {LinuxPE}

” has not been modified for infrastructure orchestration.

Possible cause

If using Ignite-UX, the client has not been set up with permission to run the erase disk job in Systems
Insight Manager.

If using Insight Control server deployment, follow Step 9 in the

Creating server deployment job

folders

procedure. The job must have only two steps:

Details

Task

Action

Wipe Disk

Run Script

Shutdown (if
available)

Power Control

NOTE:

When using the mxnode command, enter the root/<root password> for the

provisioned server into the global credentials for Systems Insight Manager
(Options

→Security→Credential→Global Credentials).

mxagentconfig –a –n <target IP or DNS name> –u <user> –p <password>

Where:

<user>

is root

<target IP or DNS name>

is the IP address of the newly created Systems Insight Manager node

<password>

is the root password of the newly created Systems Insight Manager node

An infrastructure service has been deleted, but I did not delete it

An infrastructure service has been deleted, but I did not delete it.

Issue

Matrix infrastructure orchestration may be configured to remove infrastructure services when the
lease period expires. When an infrastructure service lease period expires and the service is deleted,

Possible cause

My History and Request Details displays a message stating the owner initiated the delete process
even though the delete process was triggered by the lease period expiring.

Email notices of lease expiration and service deletion can be sent one week, and then one day, in
advance of the event. The emails are sent to the address set in the Operations Orchestration System

Action

Property: HpioNotificationRecipients

. Use Operations Orchestration Studio to set this

configuration parameter.

A delete request failed

A delete request has failed. The environment must be manually cleaned.

Issue

Possible cause

For virtual logical servers, infrastructure orchestration creates a folder under the virtual machine
Host with the same name as the infrastructure service provided by the user. This folder contains all
the folders and files corresponding to the virtual logical servers. Delete this folder and all its contents.

Action

212

Troubleshooting

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