HP Matrix Operating Environment Software - Manual (Page 214)

Adding servers to services
Add data disk request fails
Add data disk request fails. Issue
Server deactivated Possible cause
This error might occur if attempting to add a data disk for logical servers that are deactivated. To
continue to add the data disk, initiate an Activate servers request, and after restoring the service,
add the disks to the Logical Server Group. Action
Provisioning of Matrix OE service fails in customization
Provisioning of Matrix OE service fails in customization. Issue
Matrix environments should not attempt to join a server to an Active Directory during the OS
installation with either Insight Control server provisioning or SA deployment. Doing so will cause Possible cause
the Matrix post install customization step to fail with an error stating “Error customizing
Logical Server <Logical server name> realized by <target UUID>
.
Matrix environments can have the newly provisioned server join the domain via an OO workflow. Action
IO/OO Load Balancer workflows not able to process large HAProxy configuration
requests
The Create Logical Load Balancer Groups workflow targeting the Load Balancer HAProxy may fail
with the following error message: Issue
The execution of the workflow Create a Logical Load Balancer Groups has
failed.
If this error message appears, the HAProxy configuration file is too big and the infrastructure
orchestration/OO Load Balancer workflows are not able to process this request. Possible cause
To create many services that use this load balancer, HP recommends that you use the F5 BIG-IP
Load Balancer. For more information, see the F5 - BIG-IP Local Traffic Manager website at http://
h17007.www1.hp.com/one/alliance/f5/big-ip.htm?jumpid=reg_r1002_usen_c-001_title_r0001. Action
Add disk operation is not working with SPM in VM cluster environment
When adding a disk, the following error message appears: Issue
There is at least one vm running or defined in a vmHost, it should be
removed or migrated before executing the requested operation.
Either there are VMs running, or Matrix infrastructure orchestration is unable to determine if VMs
are running. Possible cause
Remove or migrate any existing executing VMs on this VM host or fix any VM host communication
issues. Action
Host is left in maintenance mode in vCenter after add server operation
In a VM Cluster environment, the add server operation creates the host, but leaves it in maintenance
mode. Issue
When a host is in maintenance mode, IO does not add it to any server pools. Possible cause
Manually remove the host from maintenance mode in vCenter before performing the add server
operation. Action
214 Troubleshooting