3 log management, Log management, Figure 29: log management – AT&T NORTEL BCM50 User Manual

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AT&T IP Flexible Reach Service

Nortel BCM50 Release 3.0 SIP Configuration Guide


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5.3 Log Management


Another extremely useful tool is the “Log Management.” This allows you to

quickly and easily collect all relevant logs files and other information to help the
various support teams debug any problems you may have with your BCM50.

The entire log files required to diagnose a problem is consolidated into a single

file.

Figure 29: Log Management

When you first suspect a problem with your BCM50, it is important that you go

into the “Log Management” screen and download the log file to your PC. Even if
you end up resolving the issue, it is good to know that this information has been

captured if it does end up being required.

Issue 0.7

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