3 trouble reporting, 4 document feedback, 5 document change history – AT&T NORTEL BCM50 User Manual

Page 5: Trouble reporting, Document feedback, Document change history

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AT&T IP Flexible Reach Service

Nortel BCM50 Release 3.0 SIP Configuration Guide


© 2007 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T
logo and all other AT&T marks contained herein are trademarks of AT&T
Intellectual Property and/or AT&T affiliated companies. All other
marks contained herein are the property of their respective owners.

ƒ Company location
ƒ Administrator name and phone number
ƒ IP PBX name and software version
ƒ Customer Configuration Guide – Issue number and date



1.3 Trouble Reporting

Nortel and AT&T will make every effort to quickly resolve reported troubles. The

time required for trouble shooting can be reduced if the customer has the

necessary detailed information available when reporting a problem. Prior to
reporting a problem please provide a Wireshark or TCPDUMP trace of the failed

call.


1.4 Document Feedback

IP PBX administrators who would like to provide feedback on the contents of this

document should send it to Brian Stegemoller (

[email protected]

)

with a copy to Al Chee (

[email protected]

) and Steven Chen

(

[email protected]

).



1.5 Document Change History

Issue 0.0

October 12, 2007; draft

Issue 0.1

November 12, 2007; draft

Edited Section 3: removed softphone support, added fax
support, added new screenshot for software version,

added sub-sections for Section 1

Issue 0.2

November 20, 2007;

Edited screenshots in Section 3 w/ updated patch list

Issue 0.3

November 27, 2007;
Edited fax configuration procedures (ATA device

settings)

Issue 0.4

November 29, 2007;

Added Special Notes section (received from Jim Amster)

Issue 0.5

December 5, 2007;
Added “SIP” after “BCM50 Release 3.0”, added contact

info in Section 1, explanation for software release in 4.1

Issue 0.7

Page 5 of 37

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