HP Surestore 6.140 Tape Library - Manual (Page 141)

Understanding Errors and Troubleshooting
Diagnostic Support Tools
Chapter 4 4-35
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Diagnostic Support Tools
The following external support tools are available for the library:
• HP Library & Tape Tools
• Support Tools Manager
• Sysdiag
HP Library & Tape Tools
With HP Library & Tape Tools installed on your host computer, you can
do the following:
• Identify all SCSI and Fibre Channel devices connected to your system
• View detailed configuration, identification, inventory, and drive
information for the library
• Easily update library and drive firmware (see page 4-60)
• Run advanced diagnostic tests, including connectivity, read/write,
media validation, and testing library functionality
• View library and drive error logs
• Generate a detailed support file that can be emailed or faxed to your
support representative for analysis
The HP Library & Tape Tools diagnostic provides an intuitive graphical
user interface with integrated context-sensitive help. It can be
downloaded free of charge from http://www.hp.com/support/TapeTools.