A phone line splitter is being used, No dial tone, Cannot send or receive a fax on a pbx line – HP LaserJet Pro 200 color MFP M276nw User Manual

Page 143: Solve general fax problems, Faxes are sending slowly

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Set the

Answer Mode

option to the

Fax/Tel

setting to automatically receive faxes. The

Fax/

Tel

setting automatically detects whether the incoming transmission is a fax or a voice call

and routes the call to the appropriate device.

A phone line splitter is being used

If you are using a phone line splitter, remove the splitter and set up the phone as a downstream

phone.

Make sure the phone is hung up.

Make sure the phone is not being used for a voice call when faxing.

No dial tone

If using a phone line splitter, remove the phone line splitter and set up the phone as a downstream

phone.

Cannot send or receive a fax on a PBX line

If you are using a PBX phone line, contact your PBX administrator to configure an analog fax line

for your product.

Solve general fax problems

Faxes are sending slowly

Fax quality is poor

Fax cuts off or prints on two pages

Faxes are sending slowly

The product is experiencing poor phone line quality.

Retry sending the fax when the line conditions have improved.

Check with the phone service provider that the line supports fax.

Turn off the

Error Correction

setting.

a. Open the

Setup Menu

menu.

b. Open the

Service

menu.

c.

Open the

Fax Service

menu.

d. Open the

Error Correction

menu.

e. Select the

Off

setting.

NOTE:

This can reduce image quality.

Use white paper for the original. Do not use colors such as gray, yellow, or pink.

ENWW

Solve fax problems

127

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