Diagnostics menu, Service menu, Diagnostics menu service menu – HP LaserJet 4300 Printer series User Manual

Page 169: Print event log” on

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Diagnostics menu 167

Diagnostics menu

Administrators can use this submenu to isolate parts and to troubleshoot jam and print-quality
issues.

The section that follows lists the settings and possible values. In the Values column, the default
value for each setting is the one with an asterisk (*) next to it.

Service menu

The Service menu is locked and is intended for use by authorized service personnel only.

Item

Values

Explanation

PRINT EVENT LOG

There is no value
to select.

Press

S

ELECT

(

) to generate a list of the 50 most recent

entries in the event log. The printed event log shows error
number, page count, error code, and description or
personality.

SHOW EVENT LOG

There is no value
to select.

Press

S

ELECT

(

) to scroll through the contents of the

event log at the printer control panel and shows the
50 most recent events. Use

U

P

ARROW

(

) or

D

OWN

ARROW

(

) to scroll through the event log contents.

PAPER PATH TEST

There is no value
to select.

Generates a test page that is useful for testing the paper-
handling features of the printer.

PRINT TEST PAGE

There is no value
to select.

Press

S

ELECT

(

) to start the paper path test using the

source (tray), destination (output bin), duplex, and number
of copies settings that you set in the other items on the
Paper Path Test menu. Set the other items before
choosing

PRINT TEST PAGE

.

SOURCE

ALL TRAYS
TRAY 1

*

TRAY 2

TRAY [N]

Select the tray whose paper path you want to test. You can
select any tray that is installed. Select

ALL TRAYS

to test all

tray paper paths. (Paper must be loaded in the selected
trays.)

DESTINATION

ALL BINS

*

STANDARD OUTPUT

FACE UP

(rear)

BIN

OPTIONAL BIN [N]

Select the output bin whose paper path you want to test.
You can select any output bin that is installed. Optional
bins (stacker or stapler/stacker bin) must also be correctly
configured in the printer driver. Select

ALL BINS

to test all

bin paper paths.

DUPLEX

*OFF
ON

Determine whether or not the paper goes through the
duplexer during the paper path test. This item is available
only if the duplexer is installed.

COPIES

*1
10
50
100
500

Set how many sheets of paper are used from each tray
during the paper path test. If you are testing the optional
stapler stacker (

DESTINATION

item), select

10

or higher.

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