Contents 5
Drivers ............................................................................................................................................ 61
Version control ................................................................................................................................. 61
ProLiant Support Packs ...................................................................................................................... 62
Operating System Version Support ..................................................................................................... 62
Firmware ......................................................................................................................................... 62
HP Smart Update Manager ............................................................................................................... 62
Change control and proactive notification .......................................................................................... 63
Care Pack ....................................................................................................................................... 63
Troubleshooting .......................................................................................................................... 64
Pre-diagnostic steps .................................................................................................................................... 64
Important safety information .............................................................................................................. 64
Symptom information ........................................................................................................................ 66
Prepare the server for diagnosis ......................................................................................................... 66
Loose connections ...................................................................................................................................... 68
Service notifications .................................................................................................................................... 68
Server health LEDs ...................................................................................................................................... 68
Troubleshooting flowcharts .......................................................................................................................... 69
Start diagnosis flowchart ................................................................................................................... 69
General diagnosis flowchart .............................................................................................................. 70
Server power-on problems flowchart .................................................................................................. 72
POST problems flowchart .................................................................................................................. 75
OS boot problems flowchart .............................................................................................................. 77
Server fault indications flowchart ....................................................................................................... 78
POST error messages and beep codes ......................................................................................................... 80
Battery ....................................................................................................................................... 82
Regulatory compliance notices ..................................................................................................... 83
Regulatory compliance identification numbers ............................................................................................... 83
Federal Communications Commission notice ................................................................................................. 83
FCC rating label .............................................................................................................................. 83
FCC Notice, Class A Equipment ........................................................................................................ 83
Declaration of conformity for products marked with the FCC logo, United States only ........................................ 84
Modifications ............................................................................................................................................. 84
Cables ...................................................................................................................................................... 84
Canadian notice (Avis Canadien) ................................................................................................................ 84
European Union regulatory notice ................................................................................................................ 84
Disposal of waste equipment by users in private households in the European Union .......................................... 85
Japanese class A notice .............................................................................................................................. 85
BSMI notice ............................................................................................................................................... 86
Korean class A notice ................................................................................................................................. 86
Chinese notice ........................................................................................................................................... 86
Laser compliance ....................................................................................................................................... 86
Battery replacement notice .......................................................................................................................... 87
Taiwan battery recycling notice ................................................................................................................... 87
Power cord statement for Japan ................................................................................................................... 87
Electrostatic discharge ................................................................................................................. 88
Preventing electrostatic discharge ................................................................................................................ 88
Grounding methods to prevent electrostatic discharge .................................................................................... 88
Specifications ............................................................................................................................. 89
Environmental specifications ........................................................................................................................ 89
Mechanical specifications ........................................................................................................................... 89
