Troubleshooting flowcharts, Start diagnosis flowchart – HP ProLiant DL120 G7 Server User Manual

Page 69

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Troubleshooting 69

For the location of server LEDs and information on their statuses, see the server documentation on the HP
website (

http://www.hp.com/support

).

Troubleshooting flowcharts

To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section,
"Start diagnosis flowchart (on page

69

)," and follow the appropriate diagnostic path. If the other flowcharts

do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart (on

page

70

)." The General diagnosis flowchart is a generic troubleshooting process to be used when the

problem is not server-specific or is not easily categorized into the other flowcharts.
The available flowcharts include:

Start diagnosis flowchart (on page

69

)

General diagnosis flowchart (on page

70

)

Server power-on problems flowchart (on page

72

)

POST problems flowchart (on page

75

)

OS boot problems flowchart (on page

77

)

Server fault indications flowchart (on page

78

)

Start diagnosis flowchart

Use the following flowchart to start the diagnostic process.

Item

See

1

"General diagnosis flowchart (on page

70

)"

2

"Power-on problems flowchart ("

Server power-on problems flowchart

" on

page

72

)"

3

"POST problems flowchart (on page

75

)"

4

"OS boot problems flowchart (on page

77

)"

5

"Server fault indications flowchart (on page

78

)"

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