HP ProLiant DL120 G7 Server - Manual (Page 77)

Troubleshooting 77
OS boot problems flowchart
Symptoms:
• Server does not boot a previously installed operating system
• Server does not boot SmartStart
Possible causes:
• Corrupted operating system
• Hard drive subsystem problem
• Incorrect boot order setting in RBSU
Item See
1
HP ROM-Based Setup Utility User Guide
(
http://www.hp.com/servers/smartstart )
2 "POST problems flowchart (on page 75 )"
3 • "Hard drive problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or see "Troubleshooting
resources"
• Controller documentation
4
"HP Insight Diagnostics (on page 59 )" or in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources"
5 • "CD-ROM and DVD drive problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources"
• Controller documentation
• "Loose connections (on page 68 )"
6 "General memory problems are occurring" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources"
7 • "Operating system problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources"
• "HP contact information (on page 91 )"
8 "Breaking the server down to the minimum hardware configuration (on
page
67 )" in the HP ProLiant Servers Troubleshooting Guide located on the
Documentation CD or see "Troubleshooting resources"
9 • "Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or see "Troubleshooting
resources"
• Server maintenance and service guide, located on the Documentation
CD or the HP website
(
http://www.hp.com/products/servers/platforms )
10
"General diagnosis flowchart (on page 70 )"