Obtain electronic support, Hp support by phone – HP Officejet Pro 8600 User Manual

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For more information, see Obtain electronic support.

3.

Call HP support. Support options and availability vary by printer, country/region,
and language. For more information, see HP support by phone.

Obtain electronic support

To find support and warranty information, go to the HP website at www.hp.com/go/
customercare.
This website provides information and utilities that can help you correct
many common printer problems. If prompted, select your country/region, and then click
Contact HP for information about calling for technical support.
This website also offers technical support, drivers, supplies, ordering information and
other options such as:

Access online support pages.

Send HP an email message for answers to your questions.

Connect with an HP technician by using online chat.

Check for HP software updates.

You can also obtain support from the HP software for Windows or Mac OS X, which
provide easy, step-by-step solutions to common printing problems. For more
information, see Printer management tools.
Support options and availability vary by printer, country/region, and language.

HP support by phone

The phone support numbers and associated costs listed here are those in effect at time
of publication and are applicable only for calls made on a land line. Different rates may
apply for mobile phones.
For the most current HP list of telephone support numbers and call costs information,
see www.hp.com/go/customercare. This website provides information and utilities that
can help you correct many common printer problems.
During the warranty period, you may obtain assistance from the HP Customer Care
Center.

NOTE: HP does not provide telephone support for Linux printing. All support is
provided online at the following website: https://launchpad.net/hplip. Click the Ask
a question
button to begin the support process.
The HPLIP website does not provide support for Windows or Mac OS X. If you are
using these operating systems, see www.hp.com/go/customercare. This website
provides information and utilities that can help you correct many common printer
problems.

This section contains the following topics:

Before you call

Phone support period

Telephone support numbers

After the phone support period

Chapter 9

96

Solve a problem

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