Solve a problem, Hp support, Obtain electronic support hp support by phone – HP Officejet Pro 8600 User Manual

Page 99: 9solve a problem

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Solve a problem

The information in this section suggests solutions to common problems. If your printer
is not operating correctly and these suggestions did not solve your problem, try using
one of the following support services to obtain assistance.
This section contains the following topics:

HP support

General troubleshooting tips and resources

Solve printer problems

Print quality troubleshooting

Solve paper-feed problems

Solve copy problems

Solve scan problems

Solve fax problems

Solve problems using Web Services and HP websites

Solve HP Digital Solutions problems

Solve memory device problems

Solve wired (Ethernet) network problems

Solve wireless problems

Configure your firewall software to work with the printer

Solve printer management problems

Troubleshoot installation issues

Understand the Printer Status Report

Printhead maintenance

Understand the network configuration page

Clear jams

HP support

If you have a problem, follow these steps
1.

Check the documentation that came with the printer.

2.

Visit the HP online support website at www.hp.com/go/customercare. This
website provides information and utilities that can help you correct many common
printer problems. HP online support is available to all HP customers. It is the
fastest source for up-to-date printer information and expert assistance and
includes the following features:

Fast access to qualified online support specialists

HP software and driver updates for the HP printer

Valuable troubleshooting information for common problems

Proactive printer updates, support alerts, and HP newsgrams that are
available when you register the printer

Solve a problem

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