HP Officejet Pro 8600 - Manual (Page 141)

◦ Inspect the ends of the memory device for dirt or material that closes a hole
or spoils a metal contact. Clean the contacts with a lint-free cloth and small
amounts of isopropyl alcohol.
◦ Make sure that the memory device is working correctly by testing it with
other devices.
• Check the memory device slot
◦
Make sure that the memory device is fully inserted into the correct slot. For
more information, see Insert a memory device.
◦ Remove the memory card (when the light is not blinking) and shine
a flashlight into the empty slot. See if any of the small pins inside are bent.
When the printer is off, you can straighten slightly bent pins by using the tip
of a thin, retracted ballpoint pen. If a pin has bent in such a way that it
touches another pin, replace the memory card reader or have the printer
serviced. For more information, see HP support. This website provides
information and utilities that can help you correct many common printer
problems.
The printer cannot read photos on the memory device
Check the memory device
The memory device might be corrupt.
Solve wired (Ethernet) network problems
TIP: You can visit the HP online support website at www.hp.com/go/customercare
for information and utilities that can help you correct many common printer
problems.
If you are unable to connect the printer to your wired (Ethernet) network, perform one
or more of the following tasks.
NOTE: After correcting any of the following, run the installation program again.
• General network troubleshooting
General network troubleshooting
If you are unable to install the HP software provided with the printer, verify that:
•
All cable connections to the computer and the printer are secure.
• The network is operational and the network hub, switch, or router is turned on.
• All applications, including virus protection programs, spyware protection
programs, and firewalls, are closed or disabled for computers running Windows.
• The printer is installed on the same subnet as the computers that use the printer.
If the installation program cannot discover the printer, print the network configuration
page, and enter the IP address manually in the installation program. For more
information, see Understand the network configuration page.
Solve wired (Ethernet) network problems 137