HP StorageWorks XP Remote Web Console Software User Manual

Page 95

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Table 33 Troubleshooting for XP Snapshot (continued)

Causes and Solutions

Problem

exceeds the threshold again. For details about the procedure to complete SIMs,
see

Procedure to Complete the Pool Related SIMs (page 97)

.

NOTE:

You need unused volumes to add the pool volumes. If there is no

unused volume, you need to create new volumes or ask HP technical support
to add the hard disks. Therefore, it may take time to solve the problem.

Causes:

Cannot add pool-VOLs.

1,024 pool-VOLs are already set in the pool.

The available pool management block in the V-VOL management area
(which is in the shared memory) is insufficient.

The requirements of the pool-VOLs are not fulfilled.

Solutions:

Add pool-VOLs to another pool.

Initialize the V-VOL management area.

Add the pool-VOLs that fulfill the requirements.

Causes:

Cannot create XP
Snapshot pairs.

There are not enough differential tables to create the pairs.

The conditions to create the pair are not fulfilled.

The volumes specified to create the pair are in SMPL(PD) status because the
pair is being deleted.

Solutions:

Secure enough differential tables to create the XP Snapshot pairs.

Fulfill the conditions to create the pair and try the pair creation again.

See XP Business Copy's Pair Operation window and verify that the status
of the volume changes to SMPL, and then try the pair creation again.

Execute RAID Manager's inqraid command and verify that the volume is
not used by XP Snapshot, and then try the pair creation again.

Causes:

XP Snapshot pairs are not
displayed in the volume
list.

XP Snapshot pairs are not created.

Displaying XP Snapshot pairs is prohibited by the filtering function.

Solutions:

Create XP Snapshot pairs.

Change the settings in the Display Filter dialog box.

Causes:

A volume is blocked because a failure occurred in the hard disk drive.

Solutions:

Delete the XP Snapshot pair that is blocked, and call HP technical support.

An error occurred while
restoring the pair.

Causes:

A volume is blocked.

A failure occurred in two or more hard disk drives.

The breaker was turned off once and then the power supply was switched
on.

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