HP Color LaserJet CP1215 Printer - Manual (Page 98)

HP Customer Care
Online Services
For 24-hour access to updated HP device-specific software, product information, and support
information through an Internet connection, go to the Web site:
www.hp.com/support/ljcp1210series .
HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop
computing and printing products. Go to
instantsupport.hp.com .
Telephone support
HP provides free telephone support during the warranty period. For the telephone number for your
country/region, see the flyer that shipped with the device, or visit
www.hp.com/support/ . Before calling
HP, have the following information ready: the product name and serial number, the date of purchase,
and a description of the problem.
Software utilities, drivers, and electronic information
www.hp.com/go/ljcp1210series_software
The Web page for the drivers is in English, but you can download the drivers themselves in several
languages.
HP direct ordering for accessories or supplies
● United States: www.hp.com/sbso/product/supplies .
● Canada: www.hp.ca/catalog/supplies
● Europe: www.hp.com/ljsupplies
● Asia-Pacific: www.hp.com/paper/
To order genuine HP parts or accessories, go to the HP Parts Store at www.hp.com/buy/parts (U.S. and
Canada only), or call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).
HP service information
To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada).
Outside the United States and Canada, call the customer support number for your country/region. See
the flyer that shipped in the box with the device.
HP service agreements
Call 1-800-HPINVENT (1-800-474-6836 (U.S.)) or 1-800-268-1221 (Canada). Or, go to the HP Care
Pack Services Web site at
www.hpexpress-services.com/10467a .
For extended service, call 1-800-446-0522.
HP Color LaserJet CP1210 Series Toolbox
To check the device status and settings and view troubleshooting information and online documentation,
use the HP Color LaserJet CP1210 Series Toolbox. You must have performed a full software installation
90 Appendix B Service and support ENWW