HP LaserJet Pro 400 Printer M401 series - Manual (Page 120)

Print a cleaning page
Print a cleaning page to remove dust and excess toner from the paper path if you are having any of the
following problems:
● Specks of toner are on the printed pages.
● Toner is smearing on the printed pages.
● Repeated marks occur on the printed pages.
Print a cleaning page (LCD control panel)
1. On the product control panel, press the OK button to open the menus.
2. Open the following menus:
● Service
● Cleaning Page
3. Load plain paper in Tray 1, and then press the OK button to start the cleaning process.
Wait until the process is complete. Discard the page that prints.
Print a cleaning page (touchscreen control panel)
1. From the Home screen on the product control panel, touch the Setup button.
2. Touch the Service menu.
3. Touch the Cleaning Page button.
4. Load plain letter or A4 paper when you are prompted.
5. Touch the OK button to begin the cleaning process.
Wait until the process is complete. Discard the page that prints.
Inspect the toner cartridge for damage
1. Remove the toner cartridge from the product, and verify that the sealing tape has been removed.
108 Chapter 5 Solve problems ENWW