Order parts, accessories, and supplies, Hp policy on non-hp supplies, Hp anticounterfeit web site – HP LaserJet Pro 400 Printer M401 series User Manual
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Order parts, accessories, and supplies
HP original toner cartridge and paper
Order genuine HP parts or accessories
Order through service or support providers
Contact an HP-authorized service or support provider.
Item
Part number
Cartridge number
Description
HP LaserJet toner cartridge
CF280A (standard)
CF280X (extended)
80A
80X
Black toner cartridge
Input tray
CF284A
500-sheet Tray 3
USB 2.0 printer cable
C6518A
(2-meter standard) A-to-B cable
HP policy on non-HP supplies
Hewlett-Packard Company cannot recommend the use of non-HP toner cartridges, either new or
remanufactured.
NOTE:
For HP printer products, the use of a non-HP toner cartridge or a refilled toner cartridge does
not affect either the warranty to the customer or any HP support contract with the customer. However, if
product failure or damage is attributable to the use of a non-HP toner cartridge or refilled toner
cartridge, HP will charge its standard time and materials charges to service the product for the
particular failure or damage.
HP anticounterfeit Web site
Go to
you install an HP toner cartridge and the control-panel
message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps
to resolve the problem.
Your toner cartridge might not be a genuine HP toner cartridge if you notice the following:
●
The supplies status page indicates that a non-HP supply is installed.
●
You are experiencing a high number of problems with the toner cartridge.
●
The cartridge does not look like it usually does (for example, the packaging differs from
HP packaging).
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Chapter 6 Supplies and accessories
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